And if so, why hasn’t its PR department alerted anybody? Not newsworthy enough? Not important enough? Too busy advocating Windows Phone elsewhere, as they do day-in and day-out?
OK, sorry. /sarcasm off.
Responding to a direct question by the Seattle PI’s Nick Eaton, Microsoft actually claims they’ve solved the mysterious rampant data usage problem on Windows Phone. The punch line is that they’re not telling anyone which application caused it.
We have determined that a third-party solution commonly accessed from Windows Phones is configured in a manner that potentially cause larger than expected data downloads. We are in contact with the third party to assist them in making the necessary fixes, and are also pursuing potential workarounds to address the configuration issue in case those are needed. At this point in our investigation, we believe this is responsible for most of the reported incidents.
We are investigating additional potential root causes for the remainder of the reports. A small (low single-digit) percentage of Windows Phone customers have reported being affected.
We are continuing to investigate this issue and will update with additional information and guidance as it becomes available.
Interesting, if true. I’ll light a candle.
Thanks to Mary Jo Foley for tipping me off to this. She wasn’t told either.